Unlike generic AI models trained on polished stock photos or staged setup shots, Ommatia is built on authentic field data. The platform has been trained on over 100,000 real-world property inspection records sourced directly from live UK contracting and retrofit operations.  
Because it is created by contractors rather than the usual tech startup, the AI is optimised to handle harsh site realities like poor lighting, awkward angles and actual repair conditions. More importantly, the system doesn’t operate as a “black box”: every pass/fail decision is accompanied by clear, transparent reasoning so your quality managers and operatives can verify the logic on the spot.

Ommatia operates as a dual-interface platform that connects field operatives directly to social housing managers and helpdesks: 

• On Site: Site operatives and sub-contractors can use the mobile app to snap photos of completed tasks or property defects through. Ommatia’s visual AI analyses the photo in real time, delivering an immediate pass or fail result along with structured reasoning so non-compliant work is corrected before the operative leaves the property.  
• At the Helpdesk: When hazards such as damp or mold are captured, the AI cross-references the image against legislative standards and automatically logs a ticket on your helpdesk complete with mandatory statutory SLA deadlines (e.g., 24-hour emergency check windows). 
• In the Office: Housing managers and project leads use the desktop portal to view an interactive map of their property portfolio. The dashboard tracks asset-level quality scores, benchmarks contractor performance across trade categories, and flags vulnerable tenants who may require proactive safeguarding.

Ommatia is available as a lightweight mobile app that works with both Android and iOS operating systems for site operatives and sub-contractors, alongside a full desktop reporting dashboard for project leads, helpdesks and executive teams.

All data is hosted and managed within the UK using a dedicated UK AI model. Resident data is never transferred abroad or processed via external infrastructure.

No. Ommatia acts as a force multiplier for quality and compliance teams, automating routine triage and enabling managers to focus their time on targeted high-risk audits.